Frequently asked questions
What countries and marketplaces are covered by Storfund?
Our complete solution is available on 17 Amazon marketplaces (North America, Europe, Japan, and Australia) as well as on the French marketplace Cdiscount.
Your business entity must be based in the US, Canada, or in the European Economic Area. All business entities selling on Cdiscount are eligible for our service.
Who is eligible for the Storfund service?
Sellers need to be active on the marketplace for at least 6 months and in good standing. Your sales should average £25,000 per month (or equivalent). If you are active in both Amazon and Cdiscount we will evaluate based on your combined sales volume.
How do I connect my MWS token to Storfund?
Generating the token from your Seller Central account is very easy. Log into your Amazon Seller Central Account as the primary user. Click on Settings, scroll down and click on User Permissions. Scroll down until you reach the section titled Amazon MWS Developer Permissions and click the button Authorize a Developer. Enter Storfund and our developer ID in the required fields of the registration form. Note that if you are active in more than one Amazon regions you will need issue tokens for each region separately. If you have any questions email to email@example.com.
Why do I need to verify my business? What documents are required?
The Storfund service includes our Global Wallet feature. You will be issued bank accounts in multiple currencies through our partner payment service providers who need to conform with financial regulations as outlined by regulators across the world (FCA, SEC etc.).
We require the following information:
- Incorporation details such as registered name, legal form, address of registration, trading name, registration date and incorporation number.
- Name, address, proof of identity and proof of address of the director(s) of the business entity.
- Shareholders registry. You will need to provide us with an official document stating the shareholders of your company and submit proof of their identity and address.
- Bank statement from your company’s business account.
- A short description of what your business does and where, as well as a link to your marketplace store.
- Supplier invoices over the last 6 months.
Storfund will never share any of your data with anyone else and rest assured, we store all of our sellers’ information securely.
How does the daily cash flow work?
Storfund reads your data through the marketplace’s API and deposits 80% of your sales to your Storfund Global Wallet daily; the remaining 20%, minus our fee, is transferred to you the day the marketplace settles your balance.
For example, if your sales, net of marketplace fees, are €1,000 on any given day, Storfund will transfer €800 the very same day. The remaining €200 minus our €20 fee and any refunds, are credited to your Global Wallet on the day of the scheduled marketplace payout.
What are my fees?
Size matters. The bigger the volumes the lower the financing fee. We apply a flat fee between 1% and 2% of your net balance funded. We do not apply our fee on your gross sales. International sellers save up to 8x on conversion charges since they are paid like any local seller.
Can I receive all of my international sales into my home currency daily?
Yes. Storfund converts your international sales into your preferred currency with the real exchange rate. Daily conversions of your international sales means that Stofund takes the risk of unfavorable currency movements off your shoulders and protects your hard-earned income.
What is my real cost?
Let’s say that all of your sales are on international marketplaces. Receiving those earnings in your preferred currency can be costly. Storfund gives you the real exchange rate and saves you up to 8x compared to a bank.
In other words, the savings from your currency conversions will subsidize a good chunk - if not all – of our fee, which brings the effective cost of our service much lower than our base line fee of 1%-2%.
What is the Global Wallet?
Your Global Wallet functions as your easy alternative to a bank account. It allows sellers to receive daily revenue from Storfund or disbursements from marketplaces. You can hold and manage money in your multi-currency Global Wallet; pay suppliers, service providers, employees and transfer funds to your traditional company bank account at your convenience.
How long does a payment or transfer take to reach the recipient’s bank account?
It depends on the type of transfer, the time of the day that the transfer is instructed as well as the recipient bank. In general, transfers instructed early in the morning before the cut-off time will most likely reach the recipient’s account the very same day. For more information reach out to firstname.lastname@example.org
What is the conversion fee?
All major currencies are at a 0.4% conversion fee. Major currencies are: AED, AUD, CAD, CHF, CNH, CZK, DKK, EUR, GBP, HKD, JPY, SEK, NOK, NZD, PLN, SGD, USD.
All other currencies are at a 1% conversion fee. Other currencies are considered the following: AZN, BGN, BND, CNY, EGP, FJD, HUF, IDR, ILS, INR, KRW, KWD, LKR, MAD, MGA, MXN, MYR, OMR, PEN, PGK, PHP, PKR, RUB, SAR, SBD, SCR, THB, TOP, TWD, TZS, VND, VUV, WST, XOF, XPF, ZAR.
What are the transfer fees?
If you are sending money from your account to another bank account, we charge a small fixed fee. Note that we’ll also charge the conversion fee (see previous) if you send money to a different currency. Indicatively, sending funds to another GBP account from your GBP wallet will cost 0.70 GBP; sending EURs from your EUR wallet will cost 0.85 EUR and sending USDs from your USD wallet will cost 0.50 USD.
How do I move money between my Storfund Wallets and my own account?
Like any other recipient, you can add your own bank account. There is also an option to automate daily the transfers to your own or other bank accounts by setting up auto-forward rules.
Do I have to change my bank deposit method if I stop your service?
No. You can stop the daily payments and not change your bank details on Amazon or on Cdiscount so you don’t have to go through the same process when you would like to resume our service in the future. Once you stop the service, you will receive the regular marketplace payouts in your Storfund wallet which you can keep using for your money transfers and conversions. If you would also like to stop using our Global Wallet, you will have to replace the receiving account in your marketplace with your own bank account.