Head of Recovery & Collections

The essentials

Job Category:

Job Type:

Job Location:

Account Recovery & Collection

Full Time

Hybrid, London

Your contact

Akbar Ahsan
Chief Operating Officer
Email the hiring team

About Storfund

Business financing wasn’t designed for ecommerce. We think it’s time to change that. We use tech to provide frictionless cashflow to sellers on the world’s largest marketplaces including Amazon, Rakuten, Cdiscount, Back Market and many others. Storfund is one of Sifted’s “Fintechs to watch” source and we were recently voted one of The Sunday Times’ Best Places to Work in 2024.


We are currently seeking a Head of Recoveries & Collections to join our dynamic team. The position will be responsible for devising and executing turnaround strategies and collecting outstanding accounts receivables.

Your day-to-day tasks will include developing and implementing strategies to optimise the recovery and collections process, hiring and managing a team of recovery agents, monitoring delinquent accounts, and collaborating with cross-functional teams to improve overall collections performance.

This is an opportunity for an experienced professional to work in a fast moving start up environment. It will suit someone who would thrive in getting their hands dirty operationally as well as building their own team to follow the business as we expand across Europe, the US and Asia.


Ideal candidate
The role will suit someone with 7-10 years’ experience, a strong communicator, great interpersonal skills and the ability to work under pressure. Strong negotiation skills are essential to deal with clients, collection agencies, and other stakeholders.

The ideal candidate will have a proven track record in SME recovery and collections. They will need to have their own network of legal and collection professionals to draw on. Experience of collections in the UK, Europe and the US is essential, as is understanding the recovery and collection frameworks across these geographies.

We are looking for someone who is comfortable with technology and looking to work with new tools to deliver best in class performance.


Main responsibilities

  • Develop and implement effective strategies for turnaround and recovery, minimizing losses and maximizing collections.
  • Streamline recovery workflows, from client communication to legal action.
  • Leverage technology for seamless recovery and collection processes.
  • Communicate with clients regarding repayment plans, settlements.
  • Collaborate with collection agencies, legal advisors, and other stakeholders.
  • Monitor recovery performance and report to senior management.
  • Work across multiple jurisdictions – UK, Europe, US and Asia.
  • Be Storfund’s subject matter expert on recoveries and collections.
  • Develop and implement turnaround and collections processes and policies.

What we offer

  • Start-up culture with no bureaucracy and no complex processes.
  • Collaborative, close-knit team – all the way up to our co-founders.
  • Full ownership over your responsibilities and tasks.
  • Hybrid working.
  • Competitive compensation.
  • Senior position at one of The Sunday Times’ Best Places to Work in 2024

If you meet the above criteria and you want to be part of the Storfund team, please send your CV to hiring@storfund.com, or complete the form below.


Apply for this position

To apply for this position please send your CV to hiring@storfund.com, or complete this form, attaching your CV.


Considering Storfund?

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